What types of treatments do you offer at your aesthetics clinic?

At our clinic, we offer a wide range of aesthetic treatments including but not limited to anti-wrinkle, dermal fillers, chemical peels, laser hair removal, microneedling, and skincare consultations.

Are your practitioners qualified and experienced?

Yes, all our practitioners are highly qualified, licensed professionals with extensive experience in the field of aesthetics. They undergo regular training and stay up-to-date with the latest advancements in treatments and techniques.

Is the clinic environment safe and sterile?

Absolutely. We adhere to strict hygiene and sterilisation protocols to ensure a safe and clean environment for all our clients. Our clinic meets or exceeds industry standards for cleanliness and safety.

How long do the results of treatments typically last?

The duration of results varies depending on the type of treatment and individual factors such as skin type and lifestyle. Generally, results can last from a few months to several years, and our practitioners will provide you with personalized guidance on maintaining your results.

Are the treatments painful?

Discomfort levels can vary depending on the treatment and individual pain tolerance. However, many treatments are minimally invasive and well-tolerated. We offer options for numbing creams or other pain management techniques to enhance comfort during treatments.

Are there any potential side effects or risks associated with the treatments?

While aesthetic treatments are generally safe, they may carry some risks and potential side effects. Our practitioners will thoroughly explain the risks and benefits of each treatment during your consultation and address any concerns you may have.

How do I schedule a consultation or treatment appointment?

Scheduling a consultation or treatment appointment is easy. You can either call our clinic directly, book online through our booksy site, or reach out to us via email. Our friendly staff will assist you in finding a convenient appointment time.

Do you offer financing options for treatments?

Yes, we offer various payment financing option called Clearpay, allowing you to split payments into manageable instalments. We also take bank tranfer, and payments through booksy.

How can I prepare for my treatment appointment?

Prior to your appointment, we recommend avoiding certain medications or supplements that may thin the blood or increase the risk of bruising. Additionally, follow any specific pre-treatment instructions provided by your practitioner, such as avoiding sun exposure or skincare products. We also ask that you try not to consume too much caffeine, eg red bull before treatments.

How can I best maintain the results of my treatments?

Maintaining the results of your treatments often involves proper skincare, sun protection, and lifestyle habits. Our practitioners will provide you with personalized recommendations and skincare regimens to help you maintain and enhance your results for the long term.

Can I bring my children with me to my appointment?

To maintain a serene and professional atmosphere for all our clients, we kindly request that children not accompany adults during their appointments. We understand that finding childcare arrangements can be challenging, but our policy ensures a relaxing experience for all our clients.

Why are children not allowed in the clinic?

Our policy of not allowing children in the clinic is in place to ensure the safety, comfort, and privacy of our clients. Aesthetic treatments require a calm and focused environment, and the presence of children can disrupt this atmosphere. Additionally, some treatments involve delicate equipment and materials that could pose a safety risk to children.

Can I bring someone to accompany me during my appointment?

While we understand the desire for companionship during appointments, we kindly request that only clients scheduled for treatments be present in the clinic. This ensures the privacy and confidentiality of all our clients and allows our practitioners to focus solely on providing the best possible care.

What happens if I arrive late for my appointment?

If you arrive more than 15 minutes late for your appointment, we may be unable to accommodate your treatment. We strive to maintain our schedule to provide timely service to all our clients.

Why is there a time limit for late arrivals?

Our schedule is carefully planned to ensure that each client receives the attention and care they deserve. Arriving late can disrupt this schedule and impact the experience of other clients.

What should I do if I know I'll be late for my appointment?

If you anticipate being late for your appointment, please contact us as soon as possible. We will do our best to accommodate you, but please note that we may need to reschedule your appointment based on availability.

What happens if I miss my appointment?

If you fail to show up for your appointment without prior notice, your deposit will be non-refundable. This policy helps us manage our schedule efficiently and ensures that other clients have the opportunity to book appointments.

Why is there a non-refundable deposit for missed appointments?

Your appointment slot is reserved exclusively for you, and a missed appointment means that time could have been allocated to another client. The non-refundable deposit helps compensate for the time and resources allocated to prepare for your appointment.

Can I reschedule my appointment if I'm unable to make it?

We understand that unforeseen circumstances may arise. If you need to reschedule your appointment, please contact us at least 48 hours in advance, and we will be happy to accommodate you based on availability.

How can I avoid missing my appointment or arriving late?

To avoid missing your appointment or arriving late, we recommend setting reminders, planning your journey in advance, and allowing extra time for potential delays.

If you have any further questions or concerns regarding our late arrival and missed appointment policies, please don't hesitate to contact us. We're here to ensure your experience with us is as smooth and enjoyable as possible.